How can we help you? Contacting Us

Once you receive your results you may want to speak to someone if you have any queries relating to your results.

Our Examinations Helpline is open to assist you.

You can contact the helpline on 028 9026 1220 or email You can also access our Summer 2021 Frequently Asked Questions section.

Examinations Helpline Opening Hours

Date Time

Tuesday 10 August 2021 only

08:30 – 17:00

Wednesday 11 August 2021 to Friday 20th August 2021

09:00 – 17:00

The helpline can assist you with queries on CCEA examinations and assessments.  The helpline cannot assist with results queries for other Awarding Organisations, with careers advice or with University applications. 

Other contacts that you may find useful are:


UCAS Track Service on   
UCAS Exam Results Helpline on 0371 468 0468.